customer relationship management

Montana Branding Studio Bandung

Rp2,000,000 - 3,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Call Center

Customer Support

Outbound Call

Help Desk

Problem Solving

Communication Skills

Customer Service

Customer Relationship Management

This job post is managed by

Montana Branding Studio

Job description for customer relationship management at Montana Branding Studio Bandung

CRM (Customer Relationship Management)

📍 Rancaekek – Bandung

PT Groversam Food Inti Sinergy membuka kesempatan untuk kamu yang teliti, komunikatif, dan suka membangun hubungan dengan customer & distributor.

🎯 Job Description:

Mengelola database customer & distributor

Menjaga hubungan dengan customer (follow up, repeat order, dll)

Menangani pertanyaan & keluhan customer

Membuat program loyalty / retention customer

Monitoring performa penjualan dari sisi customer

Koordinasi dengan tim sales & marketing

✅ Kualifikasi:

Pria/Wanita, usia 20–35 tahun

Pendidikan minimal D3/S1 (Marketing, Bisnis, atau terkait)

Komunikatif, responsif, dan problem solving

Terbiasa menggunakan Excel / Google Sheets

Rapi, teliti, dan terorganisir

Pengalaman di CRM / admin sales / customer service menjadi nilai tambah

Domisili Bandung / sekitarnya

💡 Nilai Plus:

Pernah handle distributor / retail / FMCG

Mengerti funnel sales & customer journey

Pernah menggunakan tools CRM (HubSpot, dll)

Bisa analisa data sederhana

💰 Benefit:

Gaji kompetitif

Bonus berdasarkan performa

Jenjang karir

Lingkungan kerja profesional & berkembang

Montana Branding Studio Bandung

Marketing and Advertising

11 - 50 employees

A powerful motto. We focus on a brand that has an identity, characteristic, and value that can be conveyed to their respective consumers.

A brand must be a picture of the product itself, so brand identity is very necessary so that when consumers see your brand, they know the characteristics of the brand, and what they sell.

Beyond that, the value of each brand will characterize the image of a brand. This process is not short, a strong brand is born from a strong background and story during the development process, that's what we do, make a brand vigorous in every aspect.

Office address

Jl. Setra Dago Tim. IV No.28, Antapani Wetan, Kec. Antapani, Kota Bandung, Jawa Barat 40291

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Front Office

Not Disclosed

Premium Employer

Full-Time

1–3 years

Minimum Senior/Vocational High School

EPLC Kampung Inggris Bandung

Kab. Sumedang, Jawa Barat