Customer Relationship Management

ADA PROJECT

Rp2,800,000 - 3,500,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

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Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Call Center

Help Desk

Customer Service

Problem Solving

Teamwork

Customer Support

Customer Relationship Management

Communication Skills

Microsoft Office

Outbound Call

Job Benefits

Team-building events

Career Path

Laptop Provided

Training/Certification

THR

Perform Bonus

Work Insurance

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HRD Recruitment

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Job description for Customer Relationship Management at ADA PROJECT

Kualifikasi :

Pria/Wanita usia maksimal 40 tahun
Pendidikan minimal D3/S1 semua jurusan
Memiliki pengalaman minimal 2-3 tahun di bidang sales & marketing
Memiliki skill leadership, komunikasi, negosiasi & problem solving yang baik
Mampu menyusun strategi penjualan & pemasaran
Memiliki kemampuan analisis pasar, kompetitor, & peluang bisnis
Berorientasi pada target, hasil, dan kepuasan pelanggan

Jobdesk:

Menyusun & menjalankan strategi penjualan
Mengelola serta mengevaluasi kinerja tim sales
Membangun & menjaga hubungan dengan customer, reseller, corporate, & mitra bisnis
Mengembangkan peluang kerja sama & pasar baru
Mengawasi promosi, event, dan aktivitas branding
Melakukan analisis pasar & kompetitor
Menangani komplain & menjaga kepuasan pelanggan
Membuat laporan penjualan & pencapaian target secara berkala

ADA PROJECT

11 - 50 employees

CV ADA PROJECT was founded by Ayu Dita Astarini as CEO & Gita Vini Nugroho as CTO since February 2018

CV ADA PROJECT was established with the aim of providing useful and quality souvenirs, and also professional service with the best and competitive prices

All products are produced independently (Self Manufacture) so that product quality control can be carried out optimally.

With the support of a solid and professional marketing and production team, CV ADA PROJECT has been trusted by thousands of customers with a total production of 70,000-90,000 pcs per month & almost 1.000.000 pcs in a year.

Office address

Jl. Sembuh Wetan, Area Sawah, Sidoagung, Kec. Godean, Kabupaten Sleman, Daerah Istimewa Yogyakarta

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Customer Service Online

Rp 2.5-3Mio

Premium Employer

Full-Time

1–3 years

Minimum Senior/Vocational High School

Pt Dowa Hanandy Utama

Kab. Sleman, DI Yogyakarta