Customer Relationship Management (CRM) Intern
Job Requirements
Skills
Customer Relations
Analytical Skills
Communication Skills
Project Management
CRM
Email Marketing
Marketing Strategy
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Job description for Customer Relationship Management (CRM) Intern at Talentport
We are seeking a motivated, passionate and strategic thinker CRM Intern to join our dynamic Product Marketing team. The CRM Intern will be responsible to develop and implement CRM campaign to enhance customer engagement and retention.
Key Responsibilities:
• Develop and implement CRM campaign to enhance customer engagement and retention using CRM tools (MoEngage, and others).
• Analyze customer behavior, trends, and feedback to improve retention campaign.
• Collaborate with marketing and customer support teams to optimize campaign retention.
• Design and execute email marketing campaigns, WA Blast, and push notification.
• Identify and segment target audiences for effective customer outreach and engagement.
Requirements:
• Have working or intern experience as a CRM intern or similar role (preferred)
• Proficient in CRM and email marketing tools (experience in MoEngage is poin plus)
• Excellent analytical and problem-solving skills
• Ability to translate data insights into actionable strategies and tactics
• Detail-oriented with strong organizational and project management skills
• Excellent communication and collaboration skills
• Adaptability and Flexibility
• Strong understanding of customer segmentation, personalization, and lifecycle management
Talentport aims to provide companies with young ambitious graduates from Indonesia to join them remotely in building their businesses
Our candidates go through our comprehensive screening processes of live interviews and English-language & technical assessments - where we select the best candidates and assist companies in having a seamless remote working experience.
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