CUSTOMER RELATION STAFF

Carefast

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

20-45 years old

Female only

Skills

Administrative Law

Corporate Communications

Contract Negotiation

Marketing Strategy

Job Benefits

Health Insurance

Work Insurance

THR

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SAFA FELISSA

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Job description for CUSTOMER RELATION STAFF at Carefast

Kualifikasi:

Pendidikan minimal D3/S1 (semua jurusan, diutamakan relevan)
Memiliki pengalaman minimal 1–2 tahun di bidang CRM / Customer Service / Account Handling
Mampu membangun, menjaga, dan mengelola hubungan baik dengan klien
Terbiasa menangani keluhan pelanggan dan memberikan solusi yang tepat
Memiliki komunikasi lisan dan tulisan yang baik
Mampu melakukan koordinasi lintas departemen (operasional, sales, finance)
Terbiasa menggunakan sistem CRM / database pelanggan
Teliti, rapi, dan mampu mengelola data klien
Memiliki kemampuan problem solving dan customer-oriented mindset
Mampu bekerja dengan target dan deadline
Berpengalaman menangani klien B2B
Terbiasa membuat laporan kepuasan pelanggan
Memahami industri jasa / facility service / hospitality menjadi nilai plus

Carefast

Facilities Services

5001 - 10,000 employees

Carefast (PT. Carefastindo) is a Indonesian Cleaning Services company based in Jakarta and was founded in 2014, until now we provide various services including Cleaning Service, Office Support Assistant and various other services such as Disinfection and

Office address

Jl. Latumenten Raya Komplek Perkantoran. Grogol Permai, Blok C No. 25, Jakarta Barat

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