Job description for Customer Relation Officer at Rhapsodie.co
We are looking for a proactive, service oriented, and willing-to-learn individual to join our team as a Customer Relations Officer. This role requires someone who is service-driven and sales-oriented, with strong communication skills to build positive relationships with customers and support the company's sales activities.
Qualifications:
Minimum education Diploma (D3) in any major
Attractive appearance and well-groomed
Strong communication skills
Sales-oriented mindset
Possess sales skills and customer-oriented mindset
Able to provide excellent customer service
Basic English proficiency
Target-oriented and motivated
Able to work independently as well as in a team
Willing to learn and develop professionally
Friendly, proactive, and responsible personality
illing to be placed or relocated to any company branch if needed
Job Responsibilities:
Provide information and excellent service to customers regarding the company’s products and services
Build and maintain good relationships with customers
Offer and promote products/services to customers
Handle customer inquiries and complaints in a professional manner
Follow up with prospective and existing customers
Achieve sales targets set by the company
Prepare reports related to sales and customer service activities
