Tangerang

EF English First is part of EF Education First, the largest privately owned English language teaching organization in the world, which was founded in Sweden in 1965. EF English First Indonesia began operating here in 1986 offering students and the public opportunities to travel overseas to learn English at an Education First Center.

EF SWARA group opened its first franchise center in Pluit, North Jakarta in 1997 and from there we have never looked back. 23 years later, EF Swara is now the largest group in Jakarta, and in West Java, with 10 centers in the city and surrounding area. We have 5 centers in Jakarta, 3 in the suburban area of Tangerang and 2 in a city south of Jakarta called Bogor.

We are continuously expanding and on the look-out for energetic, skilled and passionate individuals to be a part of our team across Jakarta-Bogor-Tangerang .

We focus on training & developments for our staff & teachers, to help them grow to their fullest potential while maintaining a dynamic and stimulating work environment.

EF English First Jakarta ( Swara Group )

Indonesia

Andreas Budi

Menangani pertanyaan pelanggan melalui telepon, email, atau media sosial dengan sopan dan profesional.

Menyelesaikan masalah pelanggan dengan cepat dan efisien.

Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.

Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.

Melakukan tugas administratif terkait layanan pelanggan.

Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.

Pengalaman kerja sebagai petugas layanan pelanggan atau posisi serupa diutamakan.

Kemampuan komunikasi yang baik dan ramah dalam berinteraksi dengan pelanggan.

Pelayanan pelanggan yang orientasi pada kepuasan pelanggan.

Pemahaman dasar tentang produk atau layanan perusahaan.

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