Customer Relation Officer (CRO)

PT Wahana Persada Jakarta

Rp4,000,000 - 5,000,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Associate Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

20-35 years old

Female only

Skills

Customer Service

Problem Solving

Communication Skills

Job Benefits

Health Insurance

Work Insurance

Career Path

THR

This job post is managed by

PT Wahana Persada Jakarta INDOMOBIL CIBUBUR

Job description for Customer Relation Officer (CRO) at PT Wahana Persada Jakarta

WE’RE HIRING: CUSTOMER RELATION OFFICER (CRO)🚀

Indomobil Cibubur membuka kesempatan bagi kamu yang komunikatif dan berorientasi pada pelayanan customer untuk bergabung bersama tim kami!

📌 Posisi: Customer Relation Officer

📍 Penempatan: Cibubur – Gunung Putri

🎯 Job Description:

* Penanganan keluhan customer

* Follow up customer

* Customer satisfaction (SSI & CSI)

* Pengelolaan database customer

* Monitoring showroom & workshop

* Persiapan delivery kit

* Pembuatan laporan customer service

* Menjaga hubungan baik dengan customer

* Pengelolaan souvenir

* Koordinasi dengan tim internal

* Follow up BPKB & after sales

* Peningkatan kualitas pelayanan customer

✅ Kualifikasi:

* Pendidikan minimal D3

* ⁠Perempuan

* Komunikatif

* Mampu mengoperasikan Microsoft Office

* Memiliki kemampuan handling complaint customer

* Pengalaman di bidang customer relation officer (diutamakan)

* Aktif Bersosial Media

* Dapat bergabung segera

PT Wahana Persada Jakarta

11 - 50 employees

Indomobil Cibubur adalah bagian dari grup Indomobil yang memiliki beberapa dealer dan bengkel resmi untuk berbagai merek mobil di area Cibubur, seperti Indomobil Nissan Cibubur (penjualan & servis Nissan), Indomobil GAC Aion Cibubur (dealer mobil listrik Aion), dan Indomobil E Motor. Menyediakan layanan lengkap : penjualan (sales), servis (bengkel), suku cadang (spare parts), hingga body repair.

Office address

Jl. Alternatif Cibubur No.km.7, Nagrak, Kec. Gn. Putri, Kabupaten Bogor, Jawa Barat 16967

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