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CUSTOMER RELATION OFFICER (CRO)

This job post is managed by

NK
NCS Kurir

Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree
25-35 years old
Female only

Skills

Negotiation Skills

Outbound Call

Customer Support

Customer Relationship Management

Problem Solving

Teamwork

Customer Service

Client Services

Call Center

Presentation Skills

Networking

Communication Skills

Client Acquisition

Help Desk

Computer Operator

Job Benefits

Work Insurance

Health Insurance

Job description for CUSTOMER RELATION OFFICER (CRO) at NCS Kurir

Persyaratan :

  • Wanita
  • Usia 25 – 35 Tahun
  • Pendidikan minimal D3/S1 (Manajement / Komunikasi / Marketing)
  • Berpengalaman 2 tahun sebagai CRO di bidang logistik, Perbankan/Asuransi, FMCG, e-commerce/Sosial Media, Alkes/Farmasi dan Pemerintahan
  • Berpenampilan Menarik dan Mempunyai Network / Pergaulan yang luas
  • Memiliki kemampuan berkomunikasi, negosiasi dan presentasi dengan baik
  • Berjiwa sales dan terbiasa bekerja dengan target
  • Memiliki pemikiran stategis, kreatif, dan inovatif, serta dapat mewujudkan ide-ide baru
  • Bertanggung jawab dan pekerja keras
  • Mampu mengoperasikan komputer minimal Microsoft Office dan Internet
  • Berdomisili di WILAYAH JABODETABEK

Deskripsi Pekerjaan:

  • Mengelola database prospek & pelanggan
  • Mencari client atau customer baru
  • Memastikan follow-up leads pemasaran (iklan, pameran, referral)
  • Mempresentaikan bagaimana produk atau layanan dalam memecahkan masalah klien
  • Menjalin komunikasi pelanggan (WA, email, media sosial) untuk meningkatkan kepuasan & referral.
  • Memastikan kepuasan klien melalui tindak lanjut dan pembinaan hubungan.

Benefit :

  • Gaji + Bonus
  • BPJS Kesehatan dan BPJS Ketenagakerjaan
About the company
NCS Kurir
Logistics and Supply Chain
201 - 500 employees

For Over than 26 years NCS exist and serving the customers with its best quality services, innovative solutions, quick-safe-accurate delivery, distribution and logistics, supported by more than 100 branches office being fundamental property of NCS.

Office address

Jl Brigjen Katamso No. 7, Kelurahan Kota Bambu Selatan, Kecamatan Palmerah, DKI Jakarta, Jakarta Barat 11420

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CUSTOMER RELATION OFFICER (CRO)