Job description for Customer Relation Management Specialist at Predmet Construction
PREDMET GROUP | Bali, Indonesia
PREDMET GROUP, a real estate development company based in Bali, is looking for a proactive, detail-oriented Lead Qualifier to join our Sales Department.
We are seeking an organized professional with strong communication skills, advanced English proficiency, and proven experience working with CRM systems.
Key Responsibilities
* Handle and qualify incoming leads from potential property buyers.
* Communicate with international clients via WhatsApp, phone calls, and other communication channels.
* Identify clients’ needs, budgets, investment goals, and purchasing timelines.
* Evaluate lead quality and readiness to proceed.
* Transfer qualified leads to the Sales Managers.
* Maintain accurate and up-to-date client records in the CRM system.
* Manage follow-ups and ensure no potential clients are overlooked.
* Monitor lead statuses and maintain an organized sales pipeline.
* Prepare daily reports on lead qualification activities and results.
Requirements
* Indonesian citizenship.
* Advanced English (C1 level) — excellent written and spoken communication skills are mandatory.
* Proven experience working with CRM systems is mandatory.
* Minimum 1 year of experience in lead qualification, sales support, or a similar position.
* Strong understanding of sales pipelines and lead management processes.
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Ability to work independently, manage priorities, and meet deadlines.
* Proactive attitude and a high level of responsibility.
* Experience with Kommo CRM is a strong advantage.
* Previous experience in real estate is a plus.
