Customer Happiness (Harian)
Company prefers not to disclose
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
Skills
Jubelio
Customer Service
Microsoft Excel
Communication Skills
This job post is managed by
Indah Rachmawati
Online yesterday
Job description for Customer Happiness (Harian) at PT Citra Pasifik Kosmetik
Customer Happiness (Freelance)
Job Description
Create, manage, and optimize listings for all marketplaces (Shopee, Tokopedia, Zalora, and Website)
Coordinate marketing for all online marketplaces, including promotional opportunities and pricing optimization
Review customer feedback and marketplace health, updating processes as needed
Mantaining solid customer relationships by handling questions and concerns with speed and professionalism
Build sustainable relationships and trust with customer accounts through open and interactive communication
Qualifications
Diploma or Bachelor's degree
1-2 years of experience in supply chain, sales administration or customer service representative are preferable
Good communication and interpersonal skills.
Ability to multi-task, organize, and prioritize work
Having experience in retail/beauty industry
Good written & spoken in English would be a plus
Computer literacy especially in MS Office & Excel.
About the company
Are you a dreamer? A thinker? A clean beauty enthusiast? Good for you - you've come to the right place.
OUR PRINCIPLES
Customer Obsession
Happy customers are at the heart of why we are here. So, we consistently work to understand our customers' wants and needs, and make earning their trust our top priority.
High Standards
3 components of Aeris’ DNA: Best product-selection, seamless purchasing experience, and low prices. These drive all of our invention & innovation decisions!
Solution Driven
Here, we always start with our customers and work backwards. If our product doesn’t solve an existing problem, add value, and fair better than existing products, we toss it away.
Long-Term Thinking
Ultimately, we know that we are a part of a story that starts long before us and will continue to live beyond us. So, it’s very important to us that we build not only products, but also a community that will leave positive footprints on this planet.
Office address
Jl. Tanjung Duren Raya No.24, RW.7, Tj. Duren Utara, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11470Company gallery
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