Customer Experience (Trainer) - Makassar

PT Teknologi Pendidikan Karya Semesta

Rp4,500,000 - 5,000,000/Month

Education & Training Teacher

Full-Time · Hybrid

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

Hybrid

1 - 3 years of experience

Minimum Associate Degree

20-35 years old

Skills

Communication Skills

Customer Service

Teaching

Presentation Skills

Communicative

Training

Customer Experience

Public Speaking

Teacher Training

Job Benefits

Work Insurance

Health Insurance

THR

Transport Money

Remote work options

Flexible Hours

This job post is managed by

HR Klasmart Indonesia

Job description for Customer Experience (Trainer) - Makassar at PT Teknologi Pendidikan Karya Semesta

Klasmart is the education technology platform that provides ready-to-use K-12 content, while supporting teachers with technology to create their own interactive content based on the needs of their students, helping them to interact effectively with students in both class and out of class activities, and analyzing their students learning progress.

Requirement:

Bachelor degree in Management, Academic or related field
Minimum 1 year experiences in Customer Success (B2B), Customer Experience, Teacher, and or Trainer.
Experience in education-tech is a plus.
Have an excellence communication skills
Have an outstanding self-confidence

Job Description:

Provide continous training session for teacher and student in school
Maintain and build strong relationship with customer
Regularly check in with customers to assess their usage
Work closely with sales, product and tech team to ensure a seamless customer experience and address any issues that may arise
Willingness to travel and work during weekend (if necessary)
Another ad-hoc duty as assigned

PT Teknologi Pendidikan Karya Semesta

Education Management

51 - 200 employees

Platform pembelajaran berbasis teknologi yang menyediakan konten pembelajaran siap pakai sekaligus mendukung guru dengan penggunaan teknologi untuk membuat bahan ajar interaktif secara mandiri sesuai kebutuhan siswa, serta memfasilitasi interaksi yang efektif antara guru dan siswa, baik di dalam maupun luar kelas, menganalisis progres dan pencapaian tujuan pembelajaran dari setiap siswa serta mendukung proses administrasi sekolah.

Office address

18 Office Park, Jl. TB Simatupang No.18, Kebagusan, Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12520educ

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