Customer Experience and Sales Intern

Moovaz Innovation Pte Ltd

Singapore

SGD800/month

Marketing

Internship

Must have skills

Google Suites

Excellent Written And Spoken English Skills

Ms Office

Multitasking

Time Management

Job description for Customer Experience and Sales Intern at Moovaz Innovation Pte Ltd

About us
Moovaz is the global movement of people and technology, dedicated to make international relocation a freeing and exhilarating experience. Our innovative solutions enable our hosts and vendors to liberate the consumers to move without fear and move with hope and anticipation of what’s to come. We aim to liberate everyone from the overwhelming task of international relocation by making it seamless, simple and easy.
Moovaz was founded in 2017 with a presence in Singapore, Hong Kong and Australia. Since our launch,  we have become the fastest-growing relocation platform in the region, helping over 12,000 families relocate globally across 200 cities. With our emphasis on innovation and automation, we have devised revolutionary products to make international relocation easier, smarter and stress-free.
We have global ambitions and are up against international incumbents in a rapidly emerging field. We are expanding our team and are looking for passionate talent to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the technology landscape, then come and be part of our growing Moovaz Family!
Position
We are looking for a driven Customer Experience and Sales Intern to join our team!
You will be supporting the end-to-end sales processes where you will need to identify and build relationships with inbound consumers’ leads with the eventual goal of converting them as a user on our platform marketplace. You will need to understand consumer insights quickly to drive acquisition and growth metrics.
Responsibilities
Lead sales processes from inbound lead management, pitching, analyzing, presentation, closing, and implementation, with significant autonomy
Conduct client research to uncover insights on potential relocation needs
Respond to phone and email queries on product and service offerings
Prepare consumer presentation materials and conduct product demonstration
Maintain client database and documentation
Resolves consumer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
Conduct analysis of benefits and value of the organization’s products  against possible needs of potential consumers to qualify the prospect
Report, strategise, plan and implement product iterations that support day-today customer experience
Requirements
Full-time internship (3-6 months between May  - August 2022)
Excellent written and spoken English
Proficient in computer skills such as Microsoft Office, Google Suite
Strong presentation, communication, multi-tasking, and time management skills
You thrive in a startup with ever-changing systems and products to use and sell
A self-starter and motivated individual with a can’t-is-not-an-option attitude
Able to multitask under pressure while maintaining a high level of accuracy of the work
Find out more about a day in the life of a Moovaz Intern via this link!

Moovaz Innovation Pte Ltd

11 - 50 employees

Moovaz is revolutionising the logistics industry by enabling simple and efficient moving through smart technology. Founded by three entrepreneurs with an immense desire to promote a life well moved, Moovaz is an all-encompassing relocation service for the increasingly mobile citizen in the globalised world. Moovaz offers products that promise a seamless experience for the global community, making moving simple, first time, every time.
The logistics industry is one of the oldest industries in the world. Even though logistics powers the entire world today, it is also one that faces the biggest and deepest challenges when it comes to change. Moovaz wants to build a brand that stands out from the crowd — one that resonates with our core business of moving lives; that our customers could readily relate to and more importantly, one that depicts the modernity we want to instil into the industry.
Moovaz, which phonetically sounds like ‘move us’ and ‘movers’, was designed with double ‘O’s (resembling truck wheels) to increase our identifiability with the moving industry. From the onset, we are a global company (owing to the nature of international relocation) and we wanted to emphasise our promise to our customers that we will be responsible shippers, moving lives from from A to Z (wherever that may be) in the best possible way. This explains the ‘AZ’ in our name.
Armed with our brand identity and beliefs, we seek to redefine what global mobility stands for through our brand, communications, service excellence and technology.

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