Customer Care - Surakarta

Mitracomm Ekasarana (Head Office Jakarta)

Rp2,400,000 - 3,000,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

24-30 years old

Skills

Call Center

Problem Solving

English Language

Communicative

Customer Service

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Mitracomm Ekasarana

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Job description for Customer Care - Surakarta at Mitracomm Ekasarana (Head Office Jakarta)

Deskripsi Pekerjaan :

- Menangani komplain, kendala dan permasalahan customer pada produk provider.

- Membantu menyelesaikan kendala customer melalui telepon, live chat dan social media.

Kualifikasi :

Minimal Pendidikan S1 IPK Min 2.75
Memiliki pengalaman di bidang contact center minimal 1 tahun, pada layanan Digital, Social Media, Live chat.
Penampilan rapi dan menarik
Jujur, problem solving, dan customer oriented
Bersedia Bekerja Shifting
Memiliki basic skill English dan Ms. Office

Mitracomm Ekasarana (Head Office Jakarta)

Outsourcing/Offshoring

5001 - 10,000 employees

PT. Mitracomm Ekasarana is a subsidiary company of Phintraco Group. Established in 1999, the company started with its Channel Solution division, the business was expanding and currently PT. Mitracomm Ekasarana has three divisions.

MitraComm Ekasarana Channel Solution, a technology service provider and systems integrator specializes in electronic transaction services, provides various channel solution services such as; electronic voucher reload, SMS & Messaging gateway, SMS/Mobile Banking solutions, includes e-payment and auto-access to the financial industry.

Office address

Jl Dr Ide Anak Agung Gde Agung Kav E.3.2 No 1 , Gedung The East, Jakarta Selatan

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