Customer & Sales Support
Job Requirements
This job post is managed by
Skills
Job description for Customer & Sales Support at PT Suminar Margaria Fashindo
Key Responsibility
Mengelola Administrasi Penjualan Secara Keseluruhan
- Memproses pesanan dari pelanggan, mulai dari penerimaan order hingga pengiriman barang.
- Menyusun dan mengelola dokumen penjualan.
- Memastikan semua transaksi penjualan tercatat dengan akurat dalam sistem.
- Berkoordinasi dengan tim gudang untuk memastikan pengiriman produk tepat waktu.
- Memantau stok barang dan memperbarui laporan inventaris secara berkala.
- Mengelola arsip administrasi penjualan agar mudah diakses dan terorganisir dengan baik.
Menangani Interaksi dan Layanan Pelanggan
- Merespons pertanyaan pelanggan terkait produk, pesanan, dan promo melalui marketplace (Shopee, Tokopedia, dll.) serta media sosial (WhatsApp).
- Memberikan solusi atas kendala pelanggan dengan cepat dan profesional.
- Memantau dan menindaklanjuti ulasan atau feedback pelanggan.
Job Requirement
- Pendidikan Minimal SMA/SMK/Sederajat
- Memiliki pengalaman minimal 1 tahun dengan pengalaman yang sama (fresh graduate are welcome)
- Mahir dalam Microsoft Office (Excel, Word, Powerpoint).
- Memiliki kemampuan komunikasi yang baik
- Teliti dalam mengelola data.
Suminar Margaria Fashindo is the parent company of one of Indonesia's leading modest fashion brands, DS MODEST. The company was established in 2020, following the brand's founding in 2016, to act as the parent company, retailer, and distributor of DS Modest' extensive product range to stores in Indonesia as well as neighboring Malaysia.
DS Modest, and hence our company SMF, is first and foremost an exploratory workshop of ideas. At the heart of our brand are constant design innovation and creative expression, delivering value-for-money and up-to-date products without forgoing quality. We firmly believe in fostering a dynamic, creative, and positive workplace environment to help the business, and its people, thrive to be the best.
Jl. Bantul KM 7 no 204, Pendowoharjo, Sewon, Bantul, Yogyakarta 55185
Glints Safety Tips
Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.
Learn More
