
Contact Center
Skills
Job description for Contact Center at PT. Konvergensi Mitra Solusi
A Contact Center is a department that manages customer interactions across multiple channels. In addition to handling inbound and outbound calls, contact center agents also communicate with customers via email, messages, chat, validation and social media.
The Contact Center consists of:
- Customer Service
- Desk Collection
- Validation Officer
- Telemarketing
- Content Moderators
Requirements:
- Male/Female Max 28th
- D3/S1 (Fresh Graduate Are Welcome)
- SMA (Have 1 year experienced)
- Willing to work shifting
- Willing to be placed in Yogyakarta
You can choose the position you want.
*Enough to apply once, not allowed to apply more than once
Klik link dibawah ini:
httpswww.careers-page.com/convergence/job/L4R5RR35/apply
About the company
PT. Konvergensi Mitra Solusi (Convergence) is an integrated BPO service operations providing:
1. Inbound and outbound calls, integrated call and email operations, and toolkits for customer value creation
2. Advisory services in Customer Relationship Management (CRM)
3. Labour Supply with Higher Quality
We have dedicated team with deep expertise in Indonesia, strong background in outsourcing services for e-commerce, and consumer companies for both foreign and local companies. Located at Jakarta and Yogyakarta.
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