Contact Center - Sudirman

Mitracomm Ekasarana (Head Office Jakarta)

Rp5,700,000 - 6,000,000/Month

Operations & Customer Service Call Center Agent

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

22-30 years old

Skills

Communicative

Customer Relations

Customer Satisfaction

Job Benefits

THR

Health Insurance

Career Path

Work Insurance

Perform Bonus

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Mitracomm Ekasarana

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Job description for Contact Center - Sudirman at Mitracomm Ekasarana (Head Office Jakarta)

Kualifikasi :

Minimal pendidikan D4/S1 semua jurusan
Memiliki pengalaman minimal 1 tahun contact center (call/email/sosmed/livechat)
Memiliki pengalaman di perbankan/kesehatan/asuransi lebih disukai
Bersedia jam kerja shifting
Siap bergabung secepatnya (join ASAP)

Jobdesk :

Memberikan layanan pelanggan dengan menjawab panggilan, email, chat dan komunikasi lainnya
Menyelesaikan masalah pelanggan secara efisien dan tepat waktu
Meneruskan kasus yang kompleks ke tim terkai

Mitracomm Ekasarana (Head Office Jakarta)

Outsourcing/Offshoring

5001 - 10,000 employees

PT. Mitracomm Ekasarana is a subsidiary company of Phintraco Group. Established in 1999, the company started with its Channel Solution division, the business was expanding and currently PT. Mitracomm Ekasarana has three divisions.

MitraComm Ekasarana Channel Solution, a technology service provider and systems integrator specializes in electronic transaction services, provides various channel solution services such as; electronic voucher reload, SMS & Messaging gateway, SMS/Mobile Banking solutions, includes e-payment and auto-access to the financial industry.

Office address

Jl Dr Ide Anak Agung Gde Agung Kav E.3.2 No 1 , Gedung The East, Jakarta Selatan

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