Contact Center Mandarin

PT Rajawali Berdikari Indonesia

Rp7,000,000 - 7,200,000/Month

Operations & Customer Service Call Center Agent

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

21-33 years old

Male only

Skills

Customer Support

Customer Service

Teamwork

Outbound Call

Call Center

Microsoft Office

Customer Relationship Management

Problem Solving

Help Desk

Communication Skills

Job Benefits

Work Insurance

THR

Career Path

Perform Bonus

Health Insurance

This job post is managed by

Indrahel Musafin

Premium Employer

Job description for Contact Center Mandarin at PT Rajawali Berdikari Indonesia

Deskripsi Pekerjaan

Menangani incoming & outgoing calls menggunakan Mandarin dan English.
Membantu pelanggan dengan memberikan solusi dan informasi secara cepat, ramah, dan profesional.
Memastikan setiap kebutuhan pelanggan ditangani dengan baik sesuai prosedur.
Mencatat dan meng-update informasi pelanggan secara akurat di dalam sistem.

Kriteria:

Minimal pendidikan D3.
Fresh graduates are welcome to apply
Wajib memiliki sertifikat HSK minimal Level 3.
Mampu berkomunikasi dalam Mandarin & English, baik lisan maupun tulisan.
Pengalaman sebagai Customer Service / Contact Center menjadi nilai tambah.
Komunikatif, sabar, dan memiliki kemampuan interpersonal yang baik.
Mampu bekerja di bawah tekanan dan memiliki customer service orientation yang tinggi.
Bersedia bekerja dengan sistem shifting.

PT Rajawali Berdikari Indonesia

Outsourcing/Offshoring

51 - 200 employees

Establish from 2014, PT RAJAWALI BERDIKARI INDONESIA continuously strive and invest on service research, development and improvement and focus to manage services on Business Process (BPO), labor supply service and Man Power Outsourcing (MPO), and Transactional Process Outsourcing (TPO) for potential clients with difference business core.

We ignite our spirit to give the excellent service to our existing client and also expand the business become service provider for small, medium and large enterprise with the different segment industries, channels and also businesses as well.

Vision
To be a global leader of managed service provider and a BRAVE market leader.

Mission
Delivering excellent services on the following solutions : Business Process Outsourcing HR Solution and Transaction Process Outsourcing

Office address

Ruko Great Saladdin Square Jl Margonda Raya Blok C-10 NO. 39 RT. 002 RW.011, Pancoran Mas, Kota Depok, Jawa Barat. 16432.

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Full-Time

1–3 years

Minimum Bachelor’s Degree

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