Job description for Consultant, Advisory (Knowledge & Solutions) at Empact Pte Ltd
COMPANY DESCRIPTION
Founded in 2011, Empact is a leading social enterprise with a mission to build the capacity of social organisations (referred to as non-profit organisations and social enterprises) in Singapore and the region. Our aim for our capacity building efforts is to empower these social organisations to be empowered for greater impact.
Through our cross-sector collaboration with sector developers, grantmakers, corporates and volunteers, we bridge the capacity gap of the social sector by channelling talents, skills and resources to co-create innovative solutions to address the various needs of social organisations.
To date, Empact has impacted and empowered more than 1,500 social organisations in the region, with a contribution of savings amounting up to $9 million worth of professional services that have been rendered pro bono for the social sector.
In 2019, Empact was selected as a finalist for the President’s Challenge Social Enterprise of the Year Award. This is the highest accolade for social enterprises in Singapore by the President of Singapore.
An Overview
We are inviting a structured, logical yet innovative, creative individual to join our fun and diverse team of consultants. You will support in leveraging Empact’s accumulated knowledge to develop programmes, trainings, tools, frameworks and thought leadership for the social sector. You will also be collaborating with team members to deliver and contribute to advisory projects through solution co-curation, project management and stakeholder engagement. This is truly an opportunity for individuals who are motivated to exercise and stretch their different skillsets and gain professional development.
Roles and Responsibilities
This job is for you if you are:
- Passionate about supporting the non-profit sector and social enterprises
- Keen interest in knowledge management and development of in-house assets
- Comfortable working both independently and in coordination with cross-functional teams
- Able to work on multiple projects and prioritise effectively
- Able to strive well in an action-oriented and agile environment
- User-centric, able to design with the audience in mind
- Strategic yet detail-oriented i.e., able to zoom-in to details and zoom-out to big picture and enjoys piecing things together
Your job role will cover:
- Project Management: Serving as the Project Manager for assigned projects (i.e., planning, monitoring, and ensuring smooth delivery of the projects). You will support the Project Director in managing timeline and stakeholders.
- Lead in Innovation: Being on the node of knowledge and innovation development, translating insights into programmes, trainings, tools, framework and thought leadership that Empact could put out (e.g., via e-newsletter to our stakeholders in the social sector)
- Business Development & Lead Generation: Contributing to or supporting project proposal development and potential leads identification from existing projects to contribute to Business Development and healthy Sales Pipelines
- Internal Learning & Development: Designing and facilitating Empact’s internal learning and development sessions
REQUIREMENTS
- Bachelor Degree; specialisation in the Social Sciences, Education and Business-related majors will be helpful in minimising the learning curve
- Minimum 3 years of relevant working experience. Experience in partnership building, sector development, cross-sector collaboration, research, consulting, and/or facilitation would provide an advantage.
- Have familiarity of the community and social service sector (landscape, key agencies, resources, and social agencies)
- Possess strong analytical thinking skills, project management skills, multi-stakeholder management skills, and communication skills; familiarity with design thinking, agile project management and delivery would be a bonus.
- Have inquisitiveness in the unknown and new knowledge, and the ability to make sense and synthesize information accordingly. Experience in knowledge management would be a bonus.
- Have a creative streak, with a good eye for details and design. Proficiency in creative software is a bonus.
- Proficient in Excel and data analysis; able to synthesize qualitative and quantitative data, analyse data, and use the data to make informed decisions.
WHAT’S IN IT FOR YOU?
Empact offers competitive remuneration within the social sector, and comprehensive benefits that include medical and dental benefits. We have flexible work arrangements to allow you to manage both work and personal commitments. In addition, we have flexible reporting hours and 4 days of Work from Home per month for all eligible staff.
We also believe in investing in our staff and their professional development through training and supervision. We offer our staff a free bespoke training that will be helpful to develop them in their respective roles.
WHAT’S IT LIKE WORKING AT EMPACT?
- We have remarkable clients and partners, both domestically and internationally, who are working towards supporting social causes around the world
- We have a staff engagement programme, including regular team-building activities, fitness and volunteering sessions
- Our office is located in the heart of the city (CBD area) and accessible by public transport. Nearest MRT station is Tanjong Pagar with a 3-min walk to the office
- Located within a wide range of food choices and a place perfect for taking meetings outside, exercising and strolling
- Our team consists of passionate and multi-talented people of diverse backgrounds and social cause interests
- Together, we are inspired to bring more awareness of skill-based volunteering and enhance the capabilities of social organisations. We also adopt an open communication and collaborative workplace, making it a great venue to make an impact
HOW TO JOIN OUR TEAM?
If you are someone that fits the requirements, and if purpose/meaning in what you do at work important, send us your CV and a thoughtful cover letter at https://empact.recruiterpal.com/career/jobs/d2kn3 . Your cover letter should express why you are interested in working for Empact and your qualifications. At Empact, we value diversity and inclusion and we look forward to reviewing applications from all who are qualified to apply. Please also state the following information:
- Current & expected salary
- Reason(s) for leaving
- Availability to commence work
As part of the interview and recruitment process, candidates may be expected to demonstrate their knowledge and skills through work samples and presentations.




