Community Specialist

PT. Transcosmos Indonesia

Rp6,000,000 - 9,000,000/Month

Marketing Digital Marketing Specialist

Contract · Hybrid

Minimum Associate Degree

1 - 3 years of experience

This job was closed

Job Requirements

Hybrid

1 - 3 years of experience

Minimum Associate Degree

Skills

Community Engagement

Digital Marketing

Social Media

Community Building

Community Operation

Content Strategy

Job Benefits

Health Insurance

Career Path

Laptop Provided

Annual Leave

THR

Work Insurance

Near Public Transport

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Job description for Community Specialist at PT. Transcosmos Indonesia

Job Details

We are looking for a passionate and organized Community Specialist to support and grow our online and regional communities. This role focuses on engaging members across platforms (e.g., WhatsApp, website, and social media), managing community rewards and contributions, and executing engagement strategies to drive member retention and participation.

Skill Requirement

Strong understanding of community engagement & retention strategy 1 University(S1) any major.
Experience managing digital communities (WhatsApp Group, digital platforms, forums, etc.).
Ability to create campaign activities that increase participation, survey response, and member loyalty.
Good communication and relationship-building skills.
Basic understanding of customer segmentation and data analysis.
Familiar with CRM, survey tools, and community performance tracking.
Able to organize and execute offline community events.
Creative in developing community activation ideas and engagement programs.
Strong coordination and project management skills.
Data-driven mindset with ability to identify community insights and growth opportunities.

Educational Level

Bachelor Degree of any major.

PT. Transcosmos Indonesia

1001 - 5000 employees

PT Transcosmos Indonesia is a joint-venture company between Transcosmos, Inc. based in Japan and PT Cyberindo Aditama (CBN).

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services.

transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).

transcosmos continues to pursue operational excellence by providing these services through our 129 locations in 18 countries with a focus in Asia.

Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries.

transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.

Office address

MANDIRI INHEALTH TOWER (d/h RDTX Tower) lt. 7, Jl. Prof. DR. Satrio Jl. Mega Kuningan Barat Kav E. IV No. 6, 12940

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