Job description for Community Specialist (Mandarin Speaker) at Pt Carlcare Service Ila
Job Requirements:
Proactive, fluent communication in Mandarin is a MUST
1 year of experience, Fresh Graduate is open to apply
Good ability to analyze, summarize, and solve problems on time
Have a certain understanding of the electronic product development process
Data-sensitive, skilled in data analysis and summarization, with clear and rigorous logic, goal-oriented in user operations
Strong sense of responsibility, optimistic attitude, good ability to withstand pressure, service consciousness, and teamwork spirit
Job Responsibilities:
Responsible for managing and maintaining resource pool testing users
Responsible for recruiting fan users for new product fan trials, organizing fan trial activities, and maintaining and closing fan trials during the mass production maintenance phase
Responsible for monitoring and improving user activity, problem feedback, and upgrade rates
Cooperate to organize and recycle user-specific experience activities and experience results
Cooperate to improve the overall fan operation system
Collaborate with tool development to continuously improve user tools and front-end and back-end systems
Conduct a review and summary of fan trials, and continuously improve them in the next work