Job description for Community Specialist (Agency) at CTG Technology Development
1. Community Specialist
Job Description
The Community Specialist is responsible for building, growing, and managing the brand's community. This role acts as a bridge between the audience/users and internal teams to foster brand loyalty, drive engagement, and actively stimulate live interaction spaces such as voice party rooms.
Key Responsibilities
- Design and execute community growth strategies across various platforms (Discord, Telegram, WhatsApp, or integrated community channels).
- Plan, host, and moderate regular voice party room activities to boost active participation and member retention.
- Organize regular programs, events (online/offline), and interactive campaigns to encourage peer-to-peer engagement.
- Serve as the frontline representative in responding to member inquiries, feedback, and issues in a professional manner.
- Analyze community growth metrics (including daily/weekly active users across text and voice channels) and prepare regular performance reports.
Requirements
- 2–3 years of experience in Community Management, Live Audio/Voice Hosting, or Social Media Management.
- Strong verbal and written communication skills, with full confidence in hosting and moderating voice/audio-based events.
- Familiarity with audio/community-focused platforms (Discord Voice, Telegram Voice Chat, Clubhouse, or similar party room features).
- Proactive, energetic, creative, and experienced in building a lively discussion environment.







