Job description for Club Supervisor at ShiShi Bali
Makanan Minuman Korporindo is a leading lifestyle food and beverage group that delivers unique, refined, and highly distinguished experiences for guests. Its portfolio includes Shishi Izakaya Lounge & Nightclub, Malverde Tequileria & Nightclub, and Bali Bulldog FC, with more exciting projects scheduled to open soon. The group focuses on high-quality service, vibrant atmospheres, and memorable hospitality across all venues. Makanan Minuman Korporindo is committed to being a top performer in the industry and actively seeks exceptional, talented individuals to join its growing team. Interested applicants are encouraged to connect with the Human Resources team for updates on opportunities.
Role Description This is a full-time, on-site Nightclub Supervisor role based in Kuta. The Nightclub Supervisor oversees nightly operations, including floor supervision, guest flow, table management, and coordination with bar, kitchen, and security teams to ensure a smooth and safe guest experience. The role includes monitoring staff performance, providing guidance and support, managing shift schedules, and ensuring compliance with venue policies and local regulations. The Nightclub Supervisor handles guest inquiries and escalated concerns, maintains high service standards, and helps implement promotional events and activities in line with brand guidelines. The role also involves reporting operational issues, assisting with inventory control, and working closely with management to improve processes and overall guest satisfaction.
General Qualification :
- Minimum 1–2 years of supervisory role experience in high-end nightlife establishments
- Able to work under pressure in a fast paced and high demand environment
- Engaging personality with solid leadership background to lead diverse team members
- Understands exceptional customer experience and held high professional work ethics
