Job description for Client Relations Executive at Aspire Consulting Services
# Senior Client Relations Executive
**Internal Position: Client Advisor – Level 2.1**
**Location:** Bali
**Employment Type:** Full-Time
**Department:** Client Advisory
## About the Role
Aspire Consulting Services is looking for a **Senior Client Relations Executive** to join our Client Advisory team in Bali.
This role is responsible for managing client relationships from initial discussion through service coordination and delivery. You will work directly with foreign entrepreneurs, investors, and business leaders who require professional support in establishing, operating, investing, or expanding their activities in Indonesia.
The position requires strong communication, commercial awareness, professional judgement, and the ability to coordinate multiple client matters simultaneously.
## Key Responsibilities
* Manage day-to-day communication and relationships with assigned clients.
* Conduct initial client discussions and identify business requirements, priorities, and concerns.
* Prepare clear client briefs, meeting notes, follow-up actions, and internal coordination instructions.
* Coordinate client matters with Aspire's Consulting, Corporate Services, Commercial, and Administration teams.
* Monitor client cases, deadlines, documents, outstanding requirements, and service progress.
* Ensure clients receive clear and accurate updates throughout the engagement.
* Identify additional client requirements and potential service opportunities.
* Maintain accurate client records and internal reporting.
* Participate in client meetings, internal briefings, and business events where required.
* Maintain professional confidentiality and comply with Aspire's authority and communication standards.
## Requirements
* Bachelor's degree preferred.
* Relevant experience in **client relations, account management, consulting, professional services, corporate services, business development, or similar client-facing roles**.
* Strong spoken and written English.
* Confident communicating with international clients.
* Able to manage multiple clients and priorities independently.
* Strong organisation, follow-up, and documentation skills.
* Professional communication and interpersonal skills.
* Comfortable using Google Workspace, Microsoft Office, and digital business tools.
* Own laptop required.
* Based in Bali or willing to work from Aspire's Bali office.
## Preferred Profile
We are particularly interested in candidates who have previously:
* Managed client relationships independently.
* Coordinated between clients and internal operational teams.
* Conducted client discovery or needs-assessment discussions.
* Worked in consulting, legal/corporate services, hospitality, property, investment, professional services, or other international business environments.
* Handled foreign or international clients.
## Compensation
**Monthly fixed compensation starts from approximately IDR 5,000,000**, depending on verified education, relevant professional experience, and final role classification.
Aspire's compensation structure consists of:
**Basic Salary + applicable Education Allowance + applicable Experience Allowance + Hierarchy Allowance + discretionary performance bonus.**
Final compensation will be determined following interview, experience verification, and role assessment.
## Assessment Period
Successful candidates will enter a **maximum three-month probation period**, with performance assessed against measurable Client Advisory, communication, discipline, coordination, and client-management KPIs.
Technical knowledge alone is not sufficient for this role. We are looking for someone who can take responsibility for clients, communicate professionally, maintain control of their matters, and operate with limited supervision.
