Job description for Client Relation at Pilates Re Bar
Job Description:
- Handle incoming leads, walk-in prospects, and client inquiries to support membership sales and client conversion.
- Present studio programs, memberships, and promotions while delivering excellent customer service.
- Follow up with prospects and existing clients to drive sales, renewals, and client retention.
- Build positive relationships with members and handle inquiries or concerns professionally.
- Maintain accurate records of members, prospects, instructors, inventory, and merchandise.
- Coordinate with the Finance Department regarding studio operations and reporting.
- Prepare and submit daily, weekly, and monthly sales and operational reports.
Requirements:
- Minimum Diploma (D3) in any field
- Minimum 1 year of experience in sales, marketing, customer care, customer service, or client relations
- Strong communication and interpersonal skills
- Service-oriented, empathetic, and comfortable handling client inquiries
- Responsible, proactive, and detail-oriented
- Able to manage data and records accurately
- Familiar with Microsoft Office, Google Docs, and Google Sheets
- Willing to work shift schedules
Placement : Karet Tengsin, Tanah Abang, Jakarta Pusat
