Job description for CLIENT & COMMUNITY RELATION EXECUTIVE at Scinder Law Firm
Job Responsibilities
• Manage and maintain a well-structured, accurate, and organized client and
community database
• Handle onboarding of new clients or members, including effective communication
and coordination
• Build and sustain strong, long-term relationships with clients, partners, and key
stakeholders
• Coordinate with internal teams (PR, Social Media, and Events) for invitations,
attendance tracking, and follow-ups
• Conduct post-event follow-ups and maintain ongoing engagement with clients and
community members
• Monitor client engagement and participation, and identify potential business
opportunities
• Support the development of client engagement initiatives, including exclusive
events and strategic communications
• Ensure a high level of professionalism, responsiveness, and quality in all client
interactions
Requirements
• Bachelor’s degree in Business, Communications, Marketing, or a related field
• 2–4 years of experience in client relations, account management, community
management, or similar roles
• Excellent communication skills in both Bahasa Indonesia and English (written and
spoken)
• Highly organized, detail-oriented, and comfortable managing structured data
• Strong interpersonal skills with a polished and professional demeanor
• Ability to manage multiple stakeholders and maintain consistent and effective
follow-ups
Preferred Qualifications
• Experience working with business communities, professional services firms, or B2B
environments
• Familiarity with CRM tools or database management systems (Excel, Notion,
HubSpot, etc.)
• Experience handling high-value clients or professional networks
