Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Job description for City Operation Manager at Rara Delivery
- Build strong relationships with driver communities in the city conducting regular engagement events
- Coordinate with different department heads to plan and execute any changes involving events, incentives, promos
- Monitor the performance of the city, and create special projects to reach targets
- Lead and guide the team in Surabaya to achieve their respective goals
- Design strategies that consider market and competitive analysis, and customer segment penetration plans that support business growth and enhance brand equity
- Relationship Building with customers. Continuously engage our customers and listening to their needs, feedback, and stay in close communications
- Represent RaRa in meetings with local government and public/private sector stakeholders to ensure regulation compliance
- Bachelor’s degree or relevant experience
- 3 years of experience in business operations. Experience in courier and logistics industry is preferred.
- Excellent communication skills in English and Bahasa Indonesia
- Demonstrated ability to manage multiple projects/tasks at once and prioritize effectively
- Comfortable building structure and process into unstructured environments
- Strong in operational processes, management and excellent communicator
- Ability to shift between high-level strategy and hands-on execution
- Experience collaborating with direct and cross-departmental teams
- Ability to thrive in fast growing, fast paced environment, which requires partnering with the team while completing tasks
- Able to manage relationships with private stakeholders and government entities
- Proficient in Google Workspace; with strong data analytical skills
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