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IDR5,000,000 - 5,400,000/Month
Full-Time · On-site
Minimum Senior/Vocational High School
1 - 3 years of experience
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Job Requirements

On-site
1 - 3 years of experience
Minimum Senior/Vocational High School

Skills

Communication Skills

Microsoft Office

Presentation Skills

Time Management

Administration

This job post is managed by

VW
Vivi WIJAHYANTI
Online yesterday

Job description for Call center at PT Fujitec Indonesia

Job Deskripsi:
  • Berkomunikasi dengan klien melalui telepon untuk pemenuhan kebutuhan, keluhan atau masalah customer.
  • Mendengarkan penjelasan dari pelanggan secara seksama dan merespon setiap keluhan pelanggan dengan sopan.
  • Menangani keluhan nasabah selama panggilan berlangsung, menindaklanjuti dan memantau hingga keluhan mendapatkan penanganan.
  • Mencatat hasil tindak lanjut ke system

Kualifikasi:
  • Pendidikan Minimal SMK sederajat
  • Menguasai Microsoft Office
  • Pengalaman kerja di bidang customer service atau call center
  • Kemampuan komunikasi yang jelas, sopan, dan ramah baik lisan maupun tulisan.
  • Menguasai bahasa Indonesia dengan baik (lisan dan tulisan).
  • Bersedia bekerja dalam sistem shift, termasuk hari libur dan akhir pekan.
  • Bersedia bekerja berdasarkan kontrak dengan pihak ketiga

About the company
PT Fujitec Indonesia
51 - 200 employees
PT Fujitec Indonesia is a subsidiary of Fujitec Co. Ltd (Japan). It was established in December 1989 through a joint investment between Fujitec Singapore and Fujitec Japan. PT Fujitec Indonesia provides solutions for vertical transportation needs such as elevators, escalators and travellators. It has successfully completed various projects for elevators in high rise buildings in the Indonesian market. Besides installation and maintenance, the Company is also able to assist customers in conducting elevator system studies with the aim of improving/optimizing both performance and service to the users.
Office address
Grand Aries Niaga Jl. Taman Aries Blok G1 No. 1A-1B, Kembangan Meruya Utara, Jakarta Barat 11620 – Indonesia

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