Job description for Business Support Specialist at PT MITRA SERVICE JAYA
Job Description
- Research and collect the latest information on Indonesian business regulations, licensing procedures, requirements, processing timelines, and government fees.
- Coordinate with relevant government agencies and external institutions to obtain accurate information for client projects.
- Build and maintain relationships with notary offices, law firms, certification bodies, industry associations, and other external partners.
- Conduct regular price inquiries and collect updated information on service fees, procedures, and processing timelines.
- Organize regulatory information, procedures, timelines, and pricing into an internal database and keep it regularly updated.
- Provide accurate information to support the Commerce Department in preparing quotations and proposals for clients.
- Monitor changes in regulations and government procedures and communicate relevant updates to the internal team.
- Assist in translating and interpreting Indonesian regulations, government announcements, and official documents into English.
- Coordinate with internal teams and external parties to ensure smooth and timely handling of client requests.
Qualifications
- Bachelor's degree or above, preferably in Law, Economics, Management, Business, Foreign Languages, or related fields.
- Minimum 2 years of experience in legal, consulting, business services, or related fields.
- Experience dealing with government agencies or external institutions is a plus.
- Familiar with company registration, business licensing, and corporate administration.
- Strong research, information gathering, and analytical skills.
- Good communication and coordination skills, with the ability to build professional relationships with external parties.
- Able to understand Indonesian regulations and official documents.
- Good command of English, both written and spoken, as English will be used as a working language.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Detail-oriented, organized, proactive, and able to work independently.
- Able to handle multiple tasks and deadlines in a fast-paced consulting environment.
Preferred Skills
- Experience working with notary offices, law firms, certification bodies, industry associations, or government institutions.
- Experience in collecting and comparing service fees, processing timelines, and procedures from external service providers.
- Experience supporting quotation or proposal preparation is a plus.





