Job Requirements
Skills
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
Job description for Business Operations Strategy Lead - Quipper Campus at Quipper
- Business operations strategy: lead product feature management (team and product development), handle end-to-end process of planning, implementation, and evaluation. Responsible for providing insights and strategy for business process improvement and product growth, including doing competitive analysis, and providing improvement plans to achieve service excellence.
- Service delivery: manage the end-to-end service and operations design of Quipper Campus (both for campus and students), set and track KPIs, understand users' needs.
- Analytics: monitor and analyze user behavior and client’s need to define strategy and properly develop the service that can bridge both needs
- People management: manage a team of supervisors, oversee the sales and after-sales delivery progress, liaise with other teams to make sure the balance between client’s need and our supply, provide solutions when issues emerged
- Coordination: coordinate with cross-functional teams such as Product/Tech, Content, HR/Ops, Finance, Sales, and Marketing team for product development, product launching, resources hiring, users acquisition, etc.
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