Job description for Business Operations Leader at PT Starindo Mitradasa Cipta
We’re Hiring – Business Operations Leader | Kloop Coffee 🚀☕
Kloop Coffee is growing — and we’re looking for a driven, passionate, and hands-on leader to grow with us.
If you have strong experience in coffee shop operations, team leadership, increasing sales, and building business systems, this is your chance to take a key role in shaping the future of our brand.
With outlets currently operating in Jakarta and Kulonprogo, Kloop Coffee is preparing for the next exciting phase: expansion through franchise development. We need someone who is ready to lead from the front and turn great potential into real growth.
🎯 Your Main Mission:
✅ Drive monthly sales performance & outlet profitability
✅ Manage daily operations and service excellence
✅ Lead and develop store teams
✅ Create efficient SOP & business systems
✅ Support new menu/product innovation
✅ Prepare Kloop Coffee for scalable franchise growth
🔎 We’re Looking For Someone Who Has:
✔️ Experience in coffee shop / F&B / retail operations
✔️ Strong leadership and people management skills
✔️ Proven ability to increase sales and improve performance
✔️ Understanding of cost control & outlet efficiency
✔️ Entrepreneurial mindset and growth-oriented attitude
✔️ Passion for coffee, service, and business development
💰 What You’ll Get:
✔️ Competitive Salary
✔️ Career Growth Opportunity
✔️ Performance Incentive
✔️ Direct Impact in Expanding a Growing Brand
