Job description for Business Operations & Growth Manager at Yasa Karsa Insani
WE ARE HIRING
Business Operations & Growth Manager
Yasa Karsa Insani (YKI) is looking for a strategic, commercially minded, and hands-on professional to join our team as a Business Operations & Growth Manager.
This is a senior role for someone who is not only capable of running day-to-day operations, but also takes ownership of business performance and growth. You will be expected to identify new business opportunities, develop strategic partnerships, strengthen customer acquisition and retention, improve operational efficiency, and turn ideas into measurable business results.
We are looking for someone who can run the business smoothly, continuously improve how we operate, drive revenue, build strong partnerships and teams.
Key Responsibilities
1. Business Strategy & Execution
• Translate organizational strategy into actionable business plans and priorities.
• Develop strategies for existing and new business units.
• Set and monitor business targets, KPIs, and performance.
2. Business & Revenue Growth
• Lead initiatives to increase revenue from existing businesses.
• Identify new products, services, customer segments, and revenue opportunities.
• Monitor sales pipeline, conversion, customer acquisition, and retention.
3. Sales & Business Development
• Lead sales strategy and achieve sales target.
• Develop strategic partnerships with corporate, institutional, and other key stakeholders.
• Build strong partnership with corporate and institutional clients.
4. Oversee day to day operations across business units
• Identify operational inefficiencies and implement improvements.
• Establish effective SOPs, workflows, and service standards.
5. New Business Development
• Identify and evaluate new business opportunities.
• Develop business cases and feasibility assessments.
• Lead the initial development and launch of new business initiatives.
6. Leadership & Performance
• Lead and develop teams.
• Ensure decisions are driven by data, business priorities, and organizational strategy.
Qualifications
• Bachelor's degree in a relevant field. Background in Healthcare, Medicine, Pharmacy, Medical Laboratory Science, or related fields is an advantage.
• 8-10 years of professional experience, preferably in business operations, commercial management, business development, or general management.
• Proven experience managing multiple functions or business units.
• Strong business acumen, sales, and business development skills.
• Experience developing and executing growth strategies.
• Strong leadership, negotiation, communication, and stakeholder management skills.
• Strong analytical and financial literacy.
• Entrepreneurial mindset with strong execution capability.
• Comfortable working in a dynamic environment and managing ambiguity.
• Healthcare / clinic, wellness, consumer services, hospitality, membership, partnership-driven, or multi-business-unit experience will be highly advantageous.
Key Performance Areas
• Revenue and business growth
• Sales achievement and pipeline development
• New business and revenue generation
• Strategic partnerships
• Operational efficiency and service quality
• Successful execution of strategic initiatives
Only shortlisted candidates will be contacted.
