Job description for Business Development at Jatis Mobile
Responsibilities:
- Manage and nurture existing client accounts, ensuring consistent engagement, service satisfaction, and relationship growth.
- Proactively identify opportunities for upselling and cross-selling products or services based on client needs and usage patterns.
- Collaborate closely with internal teams to develop tailored proposals, combining commercial value, technical feasibility, and competitive pricing.
- Facilitate account recovery by identifying previously inactive clients, analyzing the cause of disengagement, and proposing solutions to reinitiate partnerships.
- Represent the company in meetings with clients, including presentations, negotiations, and issue resolution discussions.
- Act as the primary point of contact for handling client complaints and ensuring follow-up and resolution within the agreed SLA.
- Conduct basic industry and competitor analysis to better position solutions and strengthen client relationships.
- Ensure every business transaction is supported by the necessary legal documents, including agreements, LOAs, and NDAs.
- Keep a detailed and updated record of all client interactions and sales activities, including calls, meetings, proposals, and follow-ups using CRM or internal systems.
Qualifications:
- Candidate must possess at least a Bachelor's Degree in any major.
- At least 1+ Years of working experience in the sales field is required for this position.
- Experience in full sales cycle including deal closing Demonstrated sales success
- Required Skill(s): Account Management (Managing existing clients) and experience in the acquisition of New Clients. (composition 70 - 30)
- Preferably Staff (non-management & non-supervisor) specialized in Sales
- Have good Bahasa (Oral and written) and English (minimum passive)
- Strong communication, negotiation, and presentation skills
- Having experience in the IT Industry for Managed Services, and/or Cloud, and/or Messaging Solutions Product
- CRM experience is preferred
- Placement: South Jakarta (Hybrid)
