Job description for Business Development & Admin Executive at HeyRCG
Summary
We are looking for a proactive, reliable, and well-spoken Business Development and Admin Executive to grow our customer and partner base while keeping day-to-day office operations running smoothly. You will split your time between finding and winning new business (retailers, hotels, corporate clients, distributors) and handling the administrative work that supports sales, orders, and the team.
Key Responsibilities
Business Development
- Identify and approach new clients, such as boutiques, hotels, resorts, spas, corporate gifting buyers, and distributors
- Present our fragrance range and handle product enquiries, samples, and tastings
- Prepare quotations, proposals, and price lists, and follow up on leads until closing
- Build and maintain relationships with existing clients to encourage repeat orders
- Track leads, sales activity, and targets in a CRM or spreadsheet, and report regularly
- Research the market, competitors, and trends in the fragrance industry
- Support promotional activities, events, exhibitions, and social media campaigns
Administration
- Handle incoming calls, emails, and visitors
- Process orders, invoices, and delivery documentation, and coordinate with the warehouse and couriers
- Monitor stock levels of finished products, packaging, and samples, and flag shortages
- Maintain organized records, contracts, supplier files, and customer databases
- Coordinate with suppliers (raw materials, bottles, packaging) and follow up on deliveries
- Support the team with scheduling, meetings, and general office tasks
- Follow office procedures, including lunch break arrangements and end-of-day closing responsibilities
Requirements:
- Bachelor's degree or diploma in Business, Marketing, Hospitality, or a related field (or equivalent experience)
- 1-3 years of experience in sales, business development, or office administration
- Excellent written and spoken English; other languages are an advantage
- Strong communication, negotiation, and presentation skills
- Good with Microsoft Office or Google Workspace
- Well organized, detail-oriented, and able to manage several tasks at once
- Self-motivated, with a professional and customer-friendly attitude
Good to Have:
- Experience and knowledge in perfumery, cosmetics, luxury goods, retail, or hospitality
- Experience with CRM tools, invoicing or accounting software, and social media or e-commerce platforms
- Existing network of retail or corporate contacts
