Job description for Business Analyst at Ikonsultan Inovatama
Qualifications:
- Bachelor’s degree in Business Administration, Information Systems, Management, or related field
- Minimum 3-5 years of experience in business process support, business analysis, or similar role
- Basic understanding of business process mapping, SOP development, and policy documentation
- Familiar with creating and maintaining Business Requirement Documents (BRD) and related documentation
- Strong analytical thinking with attention to detail to identify gaps and inconsistencies in processes
- Good communication and interpersonal skills for stakeholder coordination and requirement gathering
- Ability to document meeting outcomes clearly (e.g., Minutes of Meeting) and track follow-ups
- Strong organizational skills and ability to manage multiple tasks and deadlines
- Familiarity with process improvement and standardization practices is a plus
- Able to work collaboratively in cross-functional teams
- Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of process mapping tools (e.g., Visio, Bizagi) is an advantage
- Understanding of governance, compliance, and approval workflows is preferred
- Full on-site work is required in Central Jakarta
Job Description:
- Support Business Process Analyst in developing and finalizing business process flowcharts, Standard Operating Procedures (SOPs), and policy documentation
- Assist in gathering user requirements through stakeholder discussions and cross-functional coordination
- Contribute to the preparation, review, and refinement of Business Requirement Documents (BRD) and related documentation
- Prepare Minutes of Meeting (MoM) and track follow-up actions from business process discussions
- Coordinate with stakeholders to facilitate approval processes and ensure compliance with governance standards
- Identify and resolve minor gaps or inconsistencies in documentation to ensure accuracy and completeness
- Ensure business process and policy documentation are detailed, structured, and aligned with organizational standards
- Support the standardization, evaluation, and continuous improvement of business processes across departments
