Job description for Business Analyst at Viva Apotek
Key Responsibilities:
1. Governance & Planning
- Develop and maintain PM frameworks, templates, and tools
- Define scope, milestones, deliverables, and success metrics
- Enforce standard approval, reporting, and review processes
2. Coordination & Execution
- Coordinate cross-functional teams (Ops, IT, Marketing, Procurement, HR)
- Track progress, identify risks, and drive mitigation
- Deliver store openings, system rollouts, and product launches on time and on budget
3. Performance Monitoring & Reporting
- Monitor project KPIs
- Deliver accurate, timely dashboards and executive summaries
- Evaluate outcomes and recommend improvements
4. Strategic Alignment
- Help leadership prioritize projects aligned with corporate strategy
- Facilitate portfolio reviews to balance resources
- Drive continuous improvement and innovation
5. Stakeholder Communication
- Act as liaison between management and project teams
- Facilitate meetings, updates, and documentation
- Maintain cross-department transparency
Requirements:
- Bachelor’s degree in Management, Industrial Engineering, Information Systems, Business, or related field
- 2–4 years’ experience in Business Analysis, PMO, or Project Coordination (retail, pharmacy, or healthcare preferred)
- Strong Excel/Google Sheets and PowerPoint skills; experience with Jira, Asana, MS Project, or Power BI is a plus
- Strong analytical, problem-solving, and risk management skills
- Excellent communication and negotiation skills
- Organized, detail-oriented, and able to manage multiple projects
- Proactive, results-driven, and fluent in English
