· Defines application problem by conferring with clients, evaluating procedures and processes
· Develops solution by preparing and evaluating alternative workflow solutions
· Controls solution by establishing specifications, coordinating production with programmers
· Prepares technical reports by collecting, analyzing and summarizing information
· Define mandays for every projects
· Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding.
· Knowledge of office processes, procedures, and technology. This is normally acquired through three to five years of office experience.
· Work as a part of team member in project
· Excellent customer service skills, always striving to improve services to meet customer and business needs and self-managing, proactive also solutions driven in development
· Technical, analytical and interpersonal skills required
· Ability to work to tight deadlines and budgetary limitations
· Customer, end-user and external support company liaison skills.
· Availability in response to needs of the customer for installation, maintenance and equipment malfunctions in development
· Familiar with a variety of the field's concepts, practices, and procedures
· Will be placed in Sunter, Jakarta Utara