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Job description for Bob Junior Program - Product Support Intern at PT Bobobox Mitra Indonesia
- Project-based learning
- Opportunity to travel for several positions
- Internship allowance
- Internship certificate
- Working device
- Provide product training to Users.
- Develop knowledge bases and FAQs for released SONATA product
- Track and report on released feature performance
- Respond to user queries, provide clear and sufficient guidance to users.
- Identify issue trends for reporting to product manager as insight to improve the product stability and quality
- Currently in the last semester or fresh graduate from communication, business administration, hospitality background.
- Tech savvy
- Good understanding of documentation process
- Excellent communication skills, both written and verbal
- Strong sense of responsibility
- Good logical and structural thinking
- Attention to detail
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