Job description for Bar Captain at PT. Magic Garden Cafe
Responsibilities:
- Oversee bar operations, ensure smooth service, and ensure all equipment is in working order.
- Ensure all drinks are made according to standard recipes and are of the highest quality.
- Train, mentor and supervise bartenders and baristas to improve skills and service.
- Manage beverage stock, ensure adequate supplies, and avoid wastage.
- Provide the best service to guests, handle complaints, and ensure customer satisfaction.
- Ensure the bar is always clean and meets hygiene and food safety standards.
- Assist in recording sales, analyzing trends of hot-selling drinks, and providing reports to management.
- Develop and propose cocktail, mocktail, and other specialty drink menus according to the latest trends.
- Work closely with the kitchen, service, and management teams for the smooth operation of the restaurant.
- Ensure all bar operations are in compliance with legal regulations regarding alcohol sales.
Requirements
- Minimum 3-5 years of experience as a Bartender or similar position, with at least 1 year as Supervisor / Captain.
- Understand various types of drinks, mixing techniques, and the latest cocktail/mixology trends.
- Able to lead a team, provide training, and ensure optimal performance.
- Friendly, communicative, and able to handle customer complaints well.
- Able to manage beverage stock and control bar operational costs.
- Able to make quick and effective decisions in emergency or busy situations.
- Able to work in a fast-paced and dynamic environment, especially during peak hours.
