Job description for Assistant Sales & Operations (Mandarin Speaker) at KZMall Autoparts Indonesia
Sales & Operations Assistant (Mandarin Speaker)
Company: KZMALL Autoparts Indonesia
Location: Indonesia
Employment Type: Full-time
Industry: Automotive Spare Parts / Supply Chain
Language Requirement: Professional Mandarin (Simplified Chinese) & Bahasa Indonesia (English is a plus)
About KZMALL Autoparts Indonesia
At KZMALL Autoparts Indonesia, we are driving the future of the automotive supply chain across Southeast Asia. As a growing force in the automotive spare parts sector, we specialize in bridging the gap between high-quality Chinese manufacturing and the dynamic Indonesian market. We serve a diverse portfolio of business clients, ranging from local distributors to international enterprise partners.
Our workplace combines local market expertise with international business practices. We foster a collaborative, fast-paced, and supportive environment where cross-cultural communication is at the heart of our daily operations.
As we expand our footprint in Indonesia, we are looking for a motivated and detail-oriented Sales & Operations Assistant (Mandarin Speaker) to join our team. If you thrive in a bilingual environment, enjoy working across sales and supply chain operations, and are looking for a role with clear long-term career growth, we want to hear from you.
Key Responsibilities
As a Sales & Operations Assistant, you will play a central role in bridging our Chinese management, Indonesian staff, suppliers, and clients.
Sales Support & Client Relations
• Handle incoming customer inquiries through WhatsApp, WeChat, email, and phone.
• Prepare accurate quotations, proforma invoices, sales orders, and performance reports.
• Follow up with customers regarding order confirmations, payment statuses, and after-sales inquiries.
• Translate business documents, emails, and real-time conversations between Chinese and Indonesian teams.
Operations & Logistics Coordination
• Assist the Sales Manager and Operations Manager with administrative workflows.
• Coordinate customer orders from initial placement through to final delivery.
• Track inventory levels and liaise directly with warehouse personnel to ensure accurate stock management.
• Coordinate shipments with freight forwarders and logistics partners to ensure timely deliveries.
• Schedule business meetings, organize visits, and assist Chinese management during executive trips to Indonesia.
• Support cross-departmental communication to maintain operational efficiency and accuracy.
Candidate Requirements
Qualifications & Skills
• Language Proficiency: Fluent in written and spoken Mandarin Chinese (HSK 5/6 or equivalent capability) and Bahasa Indonesia. Working knowledge of English is an added advantage.
• Education: Bachelor’s degree preferred, but equivalent practical experience is valued.
• Experience: Open to Fresh Graduates with a strong learning attitude. Prior experience in sales support, administration, customer service, or logistics/operations is a strong advantage.
• Technical Proficiency: Competent in Microsoft Office (Excel, Word, PowerPoint). Prior experience with ERP or inventory software is a plus.
• Attributes: Exceptional organizational and multitasking skills, strong attention to detail, proactive problem-solving mindset, and the ability to work effectively in cross-cultural teams.
Preferred Mindset
• Excellent interpersonal communication skills with an outgoing personality.
• Comfortable working in a fast-paced, goal-oriented environment.
• Interest or willingness to learn about the automotive spare parts industry.
Why Join Us? (Benefits & Career Growth)
• Competitive Salary Package: Generous base salary commensurate with language skills and relevant experience.
• Performance Bonuses: Rewarding individual initiative and team milestones.
• Mandated Health & Social Security: Full coverage under BPJS Kesehatan and BPJS Ketenagakerjaan.
• Accelerated Career Growth: Fast-track opportunities to step into senior management, sales leadership, or supply chain operations roles as the company expands in Indonesia.
• Professional Mentorship: Hands-on guidance from experienced Chinese and Indonesian industry executives.
• Bilingual Work Environment: Ideal setting to sharpen your professional Mandarin and business negotiation skills.
