Assistant IT Vendor Management

Job Description

• Assist in managing relationships with IT vendors and third-party service providers.
• Coordinate with vendors to ensure timely delivery of IT products and services according to agreed Service Level Agreements (SLAs).
• Monitor vendor performance, service quality, and compliance with contractual obligations.
• Support vendor selection, onboarding, evaluation, and periodic performance reviews.
• Assist in preparing, reviewing, and maintaining vendor contracts, quotations, purchase requests, and related documentation.
• Coordinate with internal teams including IT, Procurement, Finance, and Legal regarding vendor-related activities.
• Track contract validity, renewal schedules, and licensing agreements.
• Follow up on vendor issues, service requests, and project deliverables to ensure timely resolution.
• Prepare reports, vendor performance metrics, and documentation for management review.
• Ensure all vendor management activities comply with company policies and governance standards.

Requirements

• Bachelor's Degree in Information Technology, Information Systems, Computer Science or related field
• Minimum 1 years of experience in IT Vendor Management, IT Procurement, IT Administration, IT Project Support, or a similar role.
• Basic understanding of IT infrastructure, software licensing, IT services, and technology vendors.
• Familiar with vendor management processes, procurement, and contract administration.
• Strong organizational, documentation, and coordination skills.
• Good analytical and problem-solving abilities.
• Proficient in Microsoft Office, especially Excel, Word (Pivot Table, VLOOKUP/XLOOKUP, basic analysis), and PowerPoint.
• Experience using ERP, procurement, or vendor management systems is an advantage.
• Strong communication, negotiation, and interpersonal skills.

Recruitment Process: Screening Interview -> BI Checking -> Offline User Interview -> Medical Check Up -> Offering -> Contract Signing

Placement: Banking Industry