Area Operation Supervisor

MODIFIKA

Rp5,000,000 - 7,000,000/Month

Operations & Customer Service Field Coordinator

Full-Time · On-site

Minimum Bachelor’s Degree

3 - 5 years of experience

Job Requirements

On-site

3 - 5 years of experience

Minimum Bachelor’s Degree

20-45 years old

Male only

Skills

Analytical Skills

Communication

Teamwork

Microsoft Excel

Customer Service

Administration

Public Speaking

Microsoft Word

Presentation Skills

Microsoft Office

Job Benefits

THR

Transport Money

Career Path

This job post is managed by

HR Modifika

Premium Employer

Job description for Area Operation Supervisor at MODIFIKA

🎯 TANGGUNG JAWAB:

1. Memimpin & mengembangkan kinerja beberapa outlet dalam 1 area

2. Memastikan pencapaian Revenue, Gross Profit & Profitability area

3. Membina & coaching Kepala Bengkel di setiap outlet

4. Meningkatkan produktivitas mekanik & efektivitas operasional

5. Memastikan implementasi SOP & standar pelayanan Modifika

6. Memantau customer experience & penyelesaian complaint

7. Daily monitoring & weekly performance review

8. Analisis Target → Actual → Gap → Root Cause → Action Plan

9. Memastikan corrective action & improvement berjalan tuntas

10.⁠ ⁠Koordinasi dengan Operations, SCM, HRGA, FAT, Marketing & Sales

11.⁠ ⁠Membangun budaya accountability, ownership & continuous improvement

📌 KUALIFIKASI:

1. S1 Manajemen, Bisnis, Teknik, atau bidang relevan

2. Pengalaman 3-5 tahun di Operations / Retail Management

3. Minimal 1-2 tahun sebagai Supervisor / Assistant Manager / Manager

4. Pengalaman di retail, otomotif, bengkel, aftermarket, multi-outlet sangat diutamakan

5. Berpengalaman memimpin beberapa outlet / tim operasional

6. Paham Sales, Revenue, Gross Margin, Productivity & Profitability

7. Terbiasa bekerja dengan KPI, target & data performance

8. Punya Leadership, Coaching, Problem Solving & Analytical Thinking

9. Mampu audit & memastikan kepatuhan SOP

10.⁠ ⁠Komunikatif, tegas, disiplin, decision maker

11.⁠ ⁠Hands-on, result oriented, ownership tinggi, siap turun lapangan

MODIFIKA

Retail

11 - 50 employees

MODIFIKA merupakan bengkel sepeda motor modern yang berfokus untuk terus berkembang memajukan dunia otomotif di Indonesia. Saat ini, Modifika sudah memiliki 5 cabang yang tersebar di Jabodetabek.

Office address

Jalan sultan ageng tirtayasa no. 65 Kunciran Indah, Pinang, Kota Tangerang, 15144

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