Job description for Area Coordinator Retail Fashion Cabang Semarang / Yogyakarta at PT. Niaga Aneka Mode
Job Description / Responsibilities
- Act as a communication bridge between Head Office (HO) and Operational/Store teams within the assigned area.
- Responsible for achieving sales targets and monitoring store performance across the assigned area.
- Identify sales opportunities, conduct follow-ups, and develop relationships with customers and resellers.
- Understand field needs and challenges and provide appropriate solutions and guidance.
- Conduct regular monitoring, briefings, coaching, and training for SPG teams to improve sales performance and customer service.
- Assist in finding replacements for SPGs in the event of resignation or manpower shortages.
- Maintain SPG discipline and provide guidance or corrective action in accordance with company policies.
- Build and maintain good relationships with mall management regarding events, promotions, and store activities.
- Motivate the team, build strong teamwork, and maintain a positive working environment to achieve targets.
- Conduct weekly monitoring and evaluations and prepare reports covering sales performance, manpower, store conditions, and field issues.
- Ensure store operations are carried out in accordance with company SOPs and regulations.
Job Requirements
- Minimum Bachelor's Degree (S1) in Communication, Marketing, Management, or a related field.
- Minimum 1 year of experience in Sales, Marketing, Retail, or a relevant position.
- Strong communication, negotiation, leadership, and problem-solving skills.
- Target-oriented with strong leadership and team management abilities.
- Excellent interpersonal skills with the ability to build good relationships with SPGs, customers, resellers, and mall management.
- Able to conduct effective coaching and training for team members.
- Willing to conduct regular store visits and monitoring within the assigned area.
- Proficient in Microsoft Office, especially Microsoft Excel.
- Good understanding of retail operations and sales processes.
- Well-presented, confident, and comfortable interacting with customers and representing the company's brands.
- Passionate about fashion retail and able to adapt to a dynamic, fast-paced working environment.
