Job description for AI Developer Specialist at Taptalk
TapTalk.io is looking for an AI Product Specialist to support the development, implementation, and optimization of AI-powered products and chatbot solutions.
Job Description:
- Configure, test, and optimize AI-powered chatbots.
- Create, improve, and optimize AI prompts.
- Manage chatbot knowledge bases and training data.
- Analyze and troubleshoot AI responses and performance.
- Support product setup, testing, and UAT processes.
- Handle client onboarding, training, and product support.
- Create training materials and product documentation.
- Collaborate with Product and Engineering teams to improve AI solutions.
Requirements:
- Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
- 1–3 years of experience in Product Support, IT Project Operations, Implementation, QA/UAT, or related roles.
- Understanding of AI, Generative AI, chatbots, and AI prompting.
- Strong analytical, problem-solving, and communication skills.
- Comfortable working directly with clients.
- Proactive, detail-oriented, and eager to learn.


