Agent Call Center
IDR4,300,000/Month
Full-Time · On-site
Minimum Associate Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Associate Degree
18-30 years old
Skills
Marketing Communications
Communication Skills
Problem Solving Skills
This job post is managed by
HR
Human Resources Recruiter
Online 4 hours ago
Job description for Agent Call Center at Pt. Cemerlang Multimedia
1. Handling inquiry, request and complaint from existing or non-customer via walk-in channel, call-in channel, email, website, WhatsApp and social media
2. Provide information as customer needs and assigned to related division if needed according to the type of the information, report using the MIS system
3. Check and monitor all the customer’s request that has been recorded in MIS system every day to received information and/or solution from related division
4. Closed and ensure that the information has been delivered to customers once the problem has been solved
5. Conducts surveys to customers regarding services and products according to company needs (after call, etc.)
About the company
PT Cemerlang Multimedia (Megavision) adalah perusahaan yang bergerak di bidang jasa telekomunikasi Kabel TV & Internet. Megavision berdiri pada tanggal 14 Mei 2001, berkantor pusat di Jl. Karang Layung No.27 Sukajadi Bandung.
Megavision telah berkembang ke wilayah Bogor. Dalam waktu dekat akan mengembangkan jaringannya ke Semarang, Malang, Medan, Bekasi, Depok, Balikpapan, Palembang, dan kota lainnya di Indonesia.
Dengan menggunakan teknologi Fiber To the Home yang memberikan pelayanan akses internet yang cepat dan video (tv kabel) kepada pelanggan dalam satu infrastruktur.
Office address
Jl. Karang Tinggal No.27 BandungGlints Safety Tips
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