Job description for Administrator HR GA & Claim at PT. Premium Garansi Indonesia
We are looking for a detail-oriented and proactive HRGA & Claim Administration to support our HR, General Affairs, and Claims operations.
Job Responsibilities:
- Review and verify workshop invoices related to customer warranty claims.
- Input claim data and supporting documents into the internal system accurately.
- Prepare and maintain claim documentation and filing.
- Coordinate with claim adjusters to ensure customer inquiries are responded to within the agreed Service Level Agreement (SLA).
- Monitor claim progress and assist in claim administration processes.
- Prepare periodic claim and call center reports.
- Handle incoming customer calls.
- Receive and record customer inquiries and claim requests.
- Coordinate with internal teams to ensure prompt follow-up.
- Maintain high-quality customer service standards.
- Prepare and process documents for expatriate work permits and visas.
- Prepare and administer BPJS Ketenagakerjaan & BPJS Kesehatan registrations.
- Maintain employee records and HR documentation.
- Support general HR administrative activities.
- Handle procurement of office supplies and operational needs.
- Coordinate reservations for restaurants, hotels, and business meetings.
- Manage administrative documents, filing systems, and company records.
- Support other administrative and operational activities assigned by the company.
Qualifications:
- Bachelor's Degree in any major.
- Strong administrative and organizational skills.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office, especially Microsoft Excel.
- Able to work independently and collaboratively in a team.
- Detail-oriented with good analytical and problem-solving skills.
- Able to manage multiple tasks and work under deadlines.
- Understanding of English (written and spoken) will be an advantage.
đ Placement: Jakarta Pusat
đ Employment Type: Full-time Contract
