Admin Staff

Job Description:

1. Handle operational administration processes, including preparing quotations, invoices, and shipment documents.
2. Create and process operational orders in a timely manner, manage urgent order requests, and follow up on pending customer orders to ensure customer satisfaction.
3. Provide administrative support for operational activities, including inventory management, order processing, and payment tracking.
4. Maintain effective communication with customers, respond to inquiries, and ensure excellent customer satisfaction.
5. Perform general administrative tasks and coordinate with related departments as required.
6. Input and maintain operational data, metrics, and other relevant information, while ensuring proper documentation and filing systems.
7. Perform other duties assigned by the supervisor as needed.

Qualifications:

1. Minimum education: Senior High School (SMA) or equivalent.
2. At least 2 years of experience in Administration or Customer Support; experience in the F&B industry is preferred.
3. Proficient in Microsoft Office, especially Microsoft Excel.
4. Strong communication skills, both verbal and written, with good time management abilities.
5. Customer-oriented with a strong commitment to providing excellent service.
6. Able to work effectively both independently and as part of a team, including under pressure.
7. Available to join immediately or within a short notice period.
8. Willing to be placed in PIK, North Jakarta.