Job description for Admin Internship at Sertifikasiku.com
Job description :
- Manage training participant data and ensure all information is accurate and up to date.
- Prepare reports on participant complaints and the resolutions provided.
- Coordinate with internal teams to resolve participant issues effectively.
- Handle customer inquiries and complaints promptly and professionally.
- Ensure all customer communications are properly documented and recorded.
Requirements :
- Final-year students or fresh graduates from reputable universities (no remaining classes).
- Good administrative and organizational skills.
- Strong communication and customer service mindset.
- Eager to learn, highly motivated, creative, and able to work collaboratively in a team.
- Adaptable, responsible, and able to work effectively in a fast-paced environment while managing multiple task.
- Demonstrates professionalism and a strong work ethic.
