Admin Customer Service

PT Mardi Persada Group

Rp2,000,000 - 2,500,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

This job post is managed by

PT Mardi Persada Group HRD

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

20-30 years old

Female only

Job Benefits

Career Path

THR

Perform Bonus

Work Insurance

Job description for Admin Customer Service at PT Mardi Persada Group

Job Description:

• Melayani pertanyaan dan keluhan pelanggan via WhatsApp.

• Menerima dan mencatat pesanan pelanggan dengan detail dan teliti.

• Koordinasi dengan tim produksi terkait pesanan pelanggan.

• Membuat laporan harian/mingguan terkait aktivitas CS.

• Menjaga komunikasi yang baik dan profesional dengan pelanggan.

• Follow up pelanggan untuk memastikan kepuasan dan repeat order.

Qualification
• Wanita usia max 30 Tahun

• Pendidikan minimal SMA/SMK

• Memiliki pengalaman sebagai CS/admin minimal 1 tahun (diutamakan di bidang konveksi atau fashion)

• Komunikatif, ramah, dan sabar menghadapi pelanggan

• Menguasai Microsoft Office

• Teliti, cekatan, dan memiliki inisiatif kerja yang baik

• Siap bekerja dengan target dan tekanan

Interview process

PT Mardi Persada Group

Apparel & Fashion

11 - 50 employees

PT. Mardi Persada Group, founded in 2021 during the pandemic, specializes in sports apparel. With a vision to be Indonesia's top sportswear brand, we offer a variety of durable, customizable products, reaching a broad market through strategic marketing and five online stores.

Office address

Jl Kepatihan Industri No. 18, Blok C-05

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