Admin Customer Service

PT Mardi Persada Group

Rp2,000,000 - 2,500,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

20-30 years old

Female only

Skills

Customer Service

Communication Skills

Problem Solving

Job Benefits

Perform Bonus

Work Insurance

Career Path

THR

This job post is managed by

PT Mardi Persada Group HRD

Job description for Admin Customer Service at PT Mardi Persada Group

Job Description:

• Melayani pertanyaan dan keluhan pelanggan via WhatsApp.

• Menerima dan mencatat pesanan pelanggan dengan detail dan teliti.

• Koordinasi dengan tim produksi terkait pesanan pelanggan.

• Membuat laporan harian/mingguan terkait aktivitas CS.

• Menjaga komunikasi yang baik dan profesional dengan pelanggan.

• Follow up pelanggan untuk memastikan kepuasan dan repeat order.

Qualification
• Wanita usia max 30 Tahun

• Pendidikan minimal SMA/SMK

• Memiliki pengalaman sebagai CS/admin minimal 1 tahun (diutamakan di bidang konveksi atau fashion)

• Komunikatif, ramah, dan sabar menghadapi pelanggan

• Menguasai Microsoft Office

• Teliti, cekatan, dan memiliki inisiatif kerja yang baik

• Siap bekerja dengan target dan tekanan

PT Mardi Persada Group

Apparel & Fashion

11 - 50 employees

PT. Mardi Persada Group, founded in 2021 during the pandemic, specializes in sports apparel. With a vision to be Indonesia's top sportswear brand, we offer a variety of durable, customizable products, reaching a broad market through strategic marketing and five online stores.

Office address

Ruko Palma Grandia RG2/18, Sememi, Benowo, Surabaya, East Java 60198

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