Admin Customer Service

IKKI Baby Spa and Home Care

Rp1,000,000 - 2,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

This job post is managed by

Ikki Baby Spa and Home Care HRD

Premium Employer

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

20-30 years old

Female only

Job Benefits

THR

Career Path

Work Insurance

Overtime Pay

Training/Certification

Free Uniform

Employee Award

Sales Commission

Perform Bonus

Job description for Admin Customer Service at IKKI Baby Spa and Home Care

JOB DESCRIPTION ADMIN / CUSTOMER SERVICE

1. Melayani pelanggan melalui WhatsApp, telepon, maupun secara langsung dengan ramah, sopan, dan responsif.

2. Memberikan informasi terkait layanan, harga, promo, dan program treatment IKKI Baby Spa.

3. Mengelola booking, mengatur jadwal treatment, serta melakukan konfirmasi dan reminder appointment pelanggan.

4. Menginput dan mengelola data pelanggan, transaksi, serta riwayat kunjungan secara rapi dan akurat.

5. Menangani pertanyaan, keluhan, dan kebutuhan pelanggan dengan profesional.

6. Melakukan follow-up pelanggan serta menawarkan layanan, paket treatment, dan promo untuk meningkatkan penjualan.

7. Membuat laporan administrasi dan penjualan outlet secara berkala.

8. Berkoordinasi dengan terapis dan tim outlet untuk memastikan operasional dan pelayanan berjalan lancar.

IKKI Baby Spa and Home Care

Hospital & Health Care

11 - 50 employees

IKKI Baby Spa & Homecare memiliki layanan Baby Spa, Baby-Kids Massage, Prenatal Gentle Yoga, Konselor Laktasi, Pijat Laktasi&hamil, Newborn Care, Foto Bayi

Office address

Jl. Banyu Urip Kidul X No.10, Banyu Urip, Kec. Sawahan, Surabaya, Jawa Timur 60254

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More